Business Telecommunication Systems, Inc. (BTS) is a total solutions provider for the e-world, helping enterprises optimize communications with their customers, employees, and suppliers. Combining solutions-oriented technology with an award winning service and support network, BTS is dedicated to continuing its 27-year tradition of quality products and a commitment to excellence.
We Never Compromise!
At BTS, the sale and installation of your telecommunication system is just the beginning of our relationship. We start by supplying knowledgeable solutions concerning the right size and type of system for your particular application. We then initiate it through ongoing executive participation, system support, and on-site training.
It's all integrated into an ongoing commitment that's proven to be more than just promises...and as a result, this policy of customer responsiveness has placed BTS at the forefront of our industry. Our Executive, field, and administrative staff...a telecommunication team that brings a unique blend of expertise and service to our customers.
"BTS not only brings with them professionalism and a vast knowledge of their industry, but also a sense of family, taking the time to give even the most clueless of us an understanding of how things work. Their dedication to customer satisfaction, in my opinion, is second to none. I would whole-heartedly recommend the team at BTS to any business answers to their telecomm needs, regardless of their industry."
-Matthew P. Orr, IT Manager
Crown Lexus
Complete Range of Communication Solutions
BTS offers the most complete product portfolio in the industry, including the AXXESS IP-Enabled PBX by Inter-Tel; Voicemail; Unified Messaging; ACD solutions; IVR solutions; Pure IP solutions by ShoreTel; Wireless Mobility; Voice, Video, and Data Conferencing and Call Accounting. We are a single source to satisfy all of your communication needs, whether they are voice/data hardware and software or network related. Our product line includes a full-range of time-tested, proven communication systems, as well as network services through SBC providing local and long distance and other network services.
The Best Service - 24 hours a day, 7 days a week
Your communications system is vital to your business! When it experiences a major failure, you are virtually "out of business." At BTS, we recognize this and have developed the most responsive support organizationin the industry. Our customer service center centrally located in Corona, CA. is available with certified technicians, 24 hours a day, seven days a week on an on-call basis. Detailed customer account records in our state-of-the-art system enable us to diagnose and resolve problems quickly. In many cases, we can resolve your problems remotely without even dispatching a technician to your site. However, in cases where there is a need for an on-site visit, you can rest assured that an expert BTS technician will be at your doorstep promptly.
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