MiVoice Business
A Business Communications Platform that Grows with You
MiVoice Business provides your organization with a complete communications, collaboration, and customer experience solution. An incredibly feature-rich unified communications platform, MiVoice Business delivers the choice and deployment flexibility required for todays businesses. BTS offers both a traditional CapEx purchase solution and an OpEx subscription model.
Features:
BTS offers Complementary Phone Bill Analysis and Network Assessment
MiCollab UC Experience
MiCollab Client single pane of glass for:
MiCollab Mobile App
Connect with your contacts and groups seamlessly with the MiCollab Mobile Client.
CloudLink
Mitel’s next generation cloud platform
Rich suite of application-enabling services
Cloudlink is a cloud-based API application development and integration platform that extends your Mitel telephony, collaboration, and Contact Center applications with cloud services.
Benefits of Mitel CloudLink
Innovation Re-Imagined
Mitel CloudLink extends your on-site communications solutions with innovative cloud-based applications and integrations that improve ways to collaborate with employees and customers.
Reliable and Secure
CloudLink applications are developed on Amazon Web Services (AWS) platform to deliver enterprise-level uptime reliability, multi-layered security, and personal data protection and privacy.
Investment Protection
CloudLink leverages a cloud-based architecture, applications, integrations, and commercial models to maximize your investment in Mitel solutions. With CloudLink, you can maintain your current Mitel on-site platforms and integrate cloud-based applications at your own pace.
Developer Opportunities
CloudLink’s framework supports an organically growing, vibrant communications developer community. Our partners develop components for Mitel’s existing flagship products as well as the latest AI and loT solutions.
Third Party Applications
Mitel has a long history of third party integrations to make communications simple. Outlook integration, single sign-on, CRM integrations, vertical business application integrations and many more. Using Mitel’s third party integrations, customers can also integrate with Microsoft Teams, allowing customers who already have teams for collaboration to leverage their existing investments. For Teams users, Mitel brings access to business quality voice and provides more advanced telephony features. Mitel’s Telephony only client with Mitel’s Assistant creates a link between Microsoft Teams and Mitel’s telephony solutions so users can make calls while staying in the teams environment.
