Flexible User Packages

Choose a fully hosted or on-premise Zultys solution with customizable packages for standard users, advanced UC features, and contact center teams.

For maximum ease, flexibility, and convenience, Zultys offers both fully hosted and on-premise solutions tailored to meet the needs of any business environment. Choose from standard user packages that cover essential communication tools, premium packages that unlock the full power of Unified Communications—including messaging, conferencing, mobility, and collaboration—and specialized contact center packages built specifically for high-performance customer service, sales, and support teams. Each option is designed to scale with your organization and adapt to changing needs. Best of all, you have the power to mix and match features or create custom user profiles, ensuring every team member has the tools they need to succeed.

Standard User

  • Operator group, Hunt group or ACD group
  • Automated Attendant
  • Customizable Call Distribution
  • Call Forwarding and Personal Call Handling Rules

  • Queuing with Estimated Call Wait Time/Position in Queue/Queue Announcements

  • Paging Group
  • Voicemail/Voicemail Transcription/Voicemail to Email
  • Built-in Reports
  • Mobile App for iPhone/Android
  • Coach-Monitor-Join
  • Internal 911 Call Notifications
  • LDAP
  • Customized Reporting*

  • Call Recording*

  • Web Conferencing- Audio/Video/Document Sharing/Chat*
  • Users and Group SMS/MMS*

Premium User

  • All features included in Standard User, plus:

  • ZAC: Unified Communications Client
  • Web Conferencing- Audio/Video/Screen Sharing/Document Sharing/Chat
  • ZAC for Teams
  • Presence with Custom Note Field
  • Instant Messaging (IM)
  • Built-in Softphone
  • Video Calls
  • Outlook Integration & Outlook Scheduler
  • Call Attached Data
  • Webchat
  • Integrated Fax
  • Invite External Contacts to IM and Conferences
  • Salesforce Integration*
  • Outbound Dialer*

Contact Center User

  • All features included in Premium User, plus:

  • Integrated Contact Center Call Groups

  • Contact Center Agent Functionality
  • Contact Center Supervisor Functionality
  • Customizable Wallboards
  • Contact Center Reporting Built-in
  • Call Recording Built-in
  • Last Agent Routing

* Additional purchase required

Zultys User Licenses

Explore Zultys’ flexible hosted and on-premise phone solutions with customizable packages for standard users, advanced Unified Communications, and contact center teams—scalable for businesses of all sizes.